Vacancy Business Administrator Apprentice

Ellgia is a growing and expanding business, looking for a Business Administrator Apprentice to join our team in Leicester. The Apprentice will learn about the waste industry whilst gaining vital skills within an office environment. There is the ability for the right candidate to grow with the business and become a vital member of the team.

• Assisting with and completing all trade daily administrative tasks
• Assisting with the monitoring and actioning of the trade issue log. To learn to identify reoccurring issues and resolving these issues with the customer to ensure Ellgia deliver successful services
• Understanding and actioning driver service/site requests which could consist of updating customer accounts with access instructions, access codes, health and safety tasks etc.
• Understanding and learning the range of customer types Ellgia have and learning how to deal with problems in order to put forward to sales for an account review/resolution
• Learning the products and services Ellgia offer in order to identify opportunities for upselling of products and/or services
• Processing of broker orders, service amendments and enquiries or queries
• Understanding the basics of the management reports to enable these to be updated regularly
• Providing administrative support to the Leicester team